Close-up of a counseling session with two glasses of water and a notepad on a glass table.

Behaviour Support Training that Transforms Everyday Practice Together

Practical, evidence-led training for NHS, schools, care and community teams across Lancashire, designed to build lasting capability.

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Lancashire Behaviour Support Consultancy delivers expert training in Positive Behaviour Support nationwide.

We partner with families, NHS trusts, private healthcare providers, schools, commissioners, local authorities, care providers, and the criminal justice and probation services. We develop strategies for the behaviours of distress that individuals are experiencing to reduce distress and increase overall quality of life.

Introduction to Positive Behaviour Support

Learn practical, person-centred approaches to supporting behaviour.

Developmental Disorders and Behaviour

Understand developmental differences and their impact behaviour.

Behaviours of Distress

Recognise distress and respond with compassionate support.

Trauma-Informed Approaches

Understand trauma and provide safe, sensitive support.

Reducing Restrictive Practice

Promote dignity while reducing restrictive interventions safely.

ADHD

Understand ADHD and provide effective supportive strategies.

Autism

Understand autism and support individual needs effectively.

Mental Capacity Act

Understand capacity, rights, decisions, and legal responsibilities.

Supporting Relationships

Build positive relationships through trust, communication, and understanding.

Mental Health

Recognise mental health needs and provide appropriate support.

Managing Overwhelming Situations

Develop calm strategies for managing challenging situations.

Understanding Behaviour. Building Confidence. Supporting Families.

When behaviours of distress feel difficult to understand, families can sometimes feel unsure about what to do next. Lancashire Behaviour Support Consultancy works alongside families with compassion, patience and practical support.

We take time to understand your child or loved one, explore what may be influencing their behaviour, and develop strategies that work within everyday family life.

Functional Behaviour Assessments

Behaviour observations

Reviews of existing assessments and plans

Positive Behaviour Support interventions

EHCP support

Guidance and coaching for families and carers

Explore Case Study Library

Improving Therapy Engagement Through Specialist Behavioural Support

The Challenge

A multidisciplinary team requested specialist behavioural consultation to support an adult with a moderate learning disability who was experiencing significant barriers to engaging in therapeutic interventions. Existing approaches had resulted in inconsistent engagement, leaving clinicians with limited confidence in adapting interventions to meet the individual’s needs.

Our Approach

We undertook a comprehensive behavioural assessment, taking time to develop a therapeutic relationship and gain a thorough understanding of the individual’s communication style, strengths, motivations and barriers to engagement. Working collaboratively with the individual and the wider multidisciplinary team, we identified opportunities to adapt existing therapeutic approaches to better reflect the person’s cognitive and emotional needs.

A personalised behavioural support plan was developed, incorporating evidence-informed strategies, adapted psychoeducation and practical recommendations to increase engagement in therapy. Clear outcomes were agreed from the outset, allowing progress to be monitored throughout the intervention.

Recognising that sustainable change relies on confident and consistent staff practice, we also delivered tailored training to the wider healthcare team. This focused on practical strategies for supporting therapeutic engagement, adapting communication and embedding person-centred approaches into everyday clinical practice.

The Outcome

Over eight weeks, the individual demonstrated increased confidence and greater engagement in therapeutic sessions. Staff reported improved confidence in delivering tailored interventions, resulting in more consistent support across the multidisciplinary team. The behavioural support plan provided a practical framework that continued to support both the individual and staff beyond the consultation period.

Please note: This case study reflects work undertaken by our Director during previous professional clinical practice and has been fully anonymised to protect confidentiality.

Supporting a Successful Inpatient Transition Through Positive Behaviour Support

The Challenge

An individual receiving long-term inpatient mental health care experienced significant emotional distress whenever they transitioned between clinical environments. Previous moves had resulted in heightened anxiety, behaviours of distress and disruption to treatment, creating challenges for both the individual and the multidisciplinary team.

Our Approach

We were asked to provide specialist behavioural consultation to better understand the factors contributing to the individual’s distress and develop a proactive, person-centred transition plan.

Following a detailed behavioural assessment, we identified that uncertainty, changes in routine and unfamiliar environments were key factors contributing to the individual’s emotional wellbeing during periods of transition.

Working collaboratively with the multidisciplinary team, we developed a comprehensive Positive Behaviour Support plan that identified triggers, early indicators of distress and proactive strategies to reduce anxiety. Alongside this, we created a personalised transition plan that promoted predictability, continuity and consistency before, during and after the move. Practical guidance was also provided to staff to ensure the recommendations could be implemented confidently and consistently.

The Outcome

The individual experienced a significantly smoother transition with reduced distress compared with previous moves. Staff reported increased confidence in recognising early signs of anxiety and responding proactively using person-centred behavioural strategies. The transition plan improved continuity of care and provided a sustainable framework that continued to support the individual following the move.

Please note: This case study reflects work undertaken by our Director during previous professional clinical practice and has been fully anonymised to protect confidentiality.

See What Others Have To Say!

“Really good training session, conversation led which allows staff to participate making it less tedious which will increase the likelihood of staff absorbing the information shared”.
Richard, Healthcare Assistant

The most useful part of the training was learning about the S.E.A.T. model and understanding the function of behaviour. It helped me recognise that behaviour is a form of communication and how to identify what a person may be trying to express. I also found the practical examples and person-centred approach very valuable, as they gave me strategies I can use to support individuals more effectively and proactively in my role.

The practical guidance on safely guiding a blind/Partially blind person and communicating clearly and respectfully was the most valuable part of the training. It improved my confidence and awareness.

– Anonymous Bury Greater Manchester

This was an engaging and informative training session. It has improved my understanding of Positive Behaviour Support and given me practical techniques that I can apply in my role to support people in a respectful, person-centred way. I would recommend this training to anyone working in social care.

Mojeed (HCA)

Amazing session

Dennis, Mental Health Nurse

Really good training session, conversation-led which allows staff to participate, making it less tedious, which will increase the likelihood of staff absorbing the information

Tina – support worker Oldham

“Anne-Marie has been a saving grace to a very desperate mum! My son has been struggling at school and home with his behaviour. Anne-Marie quickly arranged an observation via his school and completed a very thorough report, which was easy to understand, outlining XXXXx personality traits and ways to support him in his development. She has made me feel like finally someone understands and is listening to me. I would highly recommend her services and I’m confident I’ll need her again in the future!”
Sheffield Mum

“Ann-Marie challenged appropriately, supported effectively, explained her reasoning clearly, and persevered with consistency. She gathered evidence, used data, applied her training, and ensured her work remained of the highest professional standard, even when the circumstances around her were complex. What stood out most was her ability to stay calm, clear and person-centred in a room with many people, competing priorities and different pressures. She did not lose sight of the purpose of the work: to support the person well, uphold their rights and dignity, and ensure decisions were based on evidence, professional judgement and what was right for them. That takes real courage. It is not always easy to hold firm to ethical practice and professional boundaries when others disagree or apply pressure. Ann Marie did so with emotional intelligence, clarity and strength. She showed that professionalism is not about being detached. It is about being fair, accountable, evidence-informed and committed to doing the right thing, even when it is difficult. Ann Marie is an asset and an example of the standard we should aspire to. She kept the person we support at the centre, acted with integrity throughout, and demonstrated the kind of courage, professionalism and values-led practice that deserves to be recognised.”
External Family Therapist Liverpool

“Everything which has been done with us has been either useful or interesting. It’s been a big change hearing all the team speak so positively about someone from a behaviour team”
Eleanor – Acting Locality Manager

“This training was informative, practical, and confidence building”
Support Worker, Greater Manchester

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Speak to a senior PBS practitioner about your goals, challenges, and next steps.

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